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FAQ

Where are Phd Athletica™ products manufactured?

Phd Athletica™ is proud to be made in the USA. All of our products are designed, cut, printed, and manufactured in Miami, Florida.

How do I care for my Phd Athletica™ products?

Specific care instructions are provided with each product description on our “Shop” page.

How can I contact customer service?

Phd Athletica™ customer service can be reached by telephone at 954-356-1935 or via email at hola@phdathletica.com. Our customer service is available from 9:00 am to 6:00 pm ET, Monday through Friday.

What is the policy for exchanges and returns?

Phd Athletica™ accepts exchanges and returns for up to 14 days following the date of delivery on all unworn items that still retain their original tags and packaging. Items that have been worn, washed, or altered will not be accepted. Returns made within the 14-day period will be fully refunded, not including the original shipping costs.  To request an exchange or return, please contact us by phone at at 954-356-1935 or via email at hola@phdathletica.com.

How long does it take to process exchanges and returns?

Please allow 2-3 days for returns to be processed and 7-10 days for the refund to be reflected on your account. Exchanges will be processed immediately, but please allow for shipping time depending on the shipping option selected.

Can I cancel or change my order?

We try to process orders as quickly and efficiently as possible, but orders can be canceled or changed before they have shipped out. Please call us at 954-356-1935 or email hola@phdathletica.com during business hours for an immediate response. Our customer service is available from 9:00 am to 6:00 pm ET, Monday through Friday.

Can I purchase a gift card?

Yes! Gift Cards are available in the Shop section of our website. Upon selecting ” Gift Card,” you will be able to customize the amount and arrange digital delivery for the gift’s lucky recipient.

SHIPPING

Phd Athletica™ offers Ground Shipping, Second Day Air, and Standard Overnight delivery options via FedEx. We are proud to offer FREE ground shipping to all of our valued customers. All other shipping options will be calculated at the time of checkout.  Please refer to our shipping chart below for estimated delivery times.  Unfortunately, we are unable to ship to PO Boxes at this time.

FEDEX GROUND

Guaranteed Arrival: 3 Business Days or Less

Orders placed Monday-Friday before 3:00PM (EST) will be shipped same day and delivered 3 business days after shipping.

Orders placed Monday-Friday after 3:00PM (EST) will be shipped the next business day and delivered 3 business days after shipping.

FEDEX 2nd DAY AIR

Guaranteed Arrival: 2 Business Days

Orders placed Monday-Friday before 3:00PM (EST) will be shipped same day and delivered 2 business days after shipping.

Orders placed Monday-Friday after 3:00PM (EST) will be shipped the next business day and delivered 2 business days after shipping.

FEDEX OVERNIGHT

Guaranteed Arrival: Next Day

Orders placed Monday-Friday before 3:00PM (EST) will be shipped same day and delivered the next day by 8:00 pm.

Orders placed Monday-Friday after 3:00PM (EST) will be shipped the next business day and delivered the following day by 8:00 pm.

INTERNATIONAL SHIPPING

For international shipping inquiries, please call us at 954-356-1935 or email us at hola@phdathletica.com. We will be happy to assist you.