Customer Service
WHERE ARE PHD ATHLETICA™ PRODUCTS MANUFACTURED?
Phd Athletica™ is proud to be made in the USA. All of our products are designed, cut, printed, and manufactured in Miami, Florida.
HOW DO I CARE FOR MY PHD ATHLETICA™ PRODUCTS?
Specific care instructions are provided with each product description on our “Shop” page.
HOW CAN I CONTACT CUSTOMER SERVICE?
Phd Athletica™ customer service can be reached by telephone at 954-829-7148 or via email at hola@phdathletica.com. Our customer service is available from 9:00 am to 6:00 pm ET, Monday through Friday.
WHAT IS THE POLICY FOR EXCHANGES AND RETURNS?
Phd Athletica™ accepts exchanges and returns for up to 14 days following the date of delivery on all unworn items that still retain their original tags and packaging. Items that have been worn, washed, or altered will not be accepted. Returns made within the 14-day period will be fully refunded, not including the original shipping costs. To request an exchange or return, please contact us by phone at at 954-829-7148 or via email at hola@phdathletica.com
HOW LONG DOES IT TAKE TO PROCESS EXCHANGES AND RETURNS?
Please allow 2-3 days for returns to be processed and 7-10 days for the refund to be reflected on your account. Exchanges will be processed immediately, but please allow for shipping time depending on the shipping option selected.
CAN I CANCEL OR CHANGE MY ORDER?
We try to process orders as quickly and efficiently as possible, but orders can be canceled or changed before they have shipped out. Please call us at 954-829-7148 or email hola@phdathletica.com during business hours for an immediate response. Our customer service is available from 9:00 am to 6:00 pm ET, Monday through Friday.
CAN I PURCHASE A GIFT CARD?
Yes! Gift Cards are available in the Gift Card section of our website. Upon selecting ” Gift Card,” you will be able to customize the amount and arrange digital delivery for the gift’s lucky recipient.